I gladly accept returns and exchanges
Contact me within 14 days of delivery
Ship items back within 30 days of delivery
I do not accept cancellations
But please contact me if you have any problems with your order.
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom orders are always welcome from personalized ornaments to signs with that special message.
Is everything really hand cut
We cut everything on a scroll saw. At no time do we use a computer aided machine to cut anything we sell. Because of this, you are getting an heirloom, one of a kind item.
How are your item finished?
We finish everything with linseed oil. Linseed seed gives the wood a beautiful natural finish. Some of our pieces are stained first before the linseed oil finish is applied.
Because our pieces are finished with linseed oil, they require very little maintenance, and the finish will last several years. If your piece needs to be freshened up. All is required is to reapply the linseed oil by pouring the linseed oil on the piece and placing on a paper towel to soak up the excess linseed oil. Then pat the price with paper towels to remove the remaining linseed oil. Let dry for a few hours on a paper towel. Now it should look as good as new. Please note that paper towel should always be used, and never should cloth towels should be used due to the reaction that oil and cloth have. Oil on a cloth cause a chemical reaction that makes them burst into flames.